{"id":661,"date":"2025-05-26T09:23:03","date_gmt":"2025-05-26T09:23:03","guid":{"rendered":"https:\/\/monochromegin.designcare.it\/?page_id=661"},"modified":"2025-05-27T07:07:25","modified_gmt":"2025-05-27T07:07:25","slug":"servizio-clienti","status":"publish","type":"page","link":"https:\/\/monochromegin.com\/en\/servizio-clienti\/","title":{"rendered":"Customer service"},"content":{"rendered":"<p>Monochrome Gin ships orders from our Italian warehouse as soon as we receive the transaction receipt.<br \/>\nWe work closely with our shipping partner and aim to dispatch all orders placed before 11:00 AM on the same day.<br \/>\nWe operate Monday to Friday, excluding public holidays.<\/p>\n<p>Once your order has been processed and shipped, you will receive an email with the shipping details and tracking number.<\/p>\n<hr class=\"my-5\" \/>\n<h4 class=\"mb-4\">Shipping Costs<\/h4>\n<ul>\n<li data-start=\"484\" data-end=\"501\">\n<p data-start=\"486\" data-end=\"501\"><strong data-start=\"486\" data-end=\"496\">Italy:<\/strong> \u20ac 7<\/p>\n<\/li>\n<li data-start=\"502\" data-end=\"538\">\n<p data-start=\"504\" data-end=\"538\"><strong data-start=\"504\" data-end=\"532\">Europe:<\/strong> \u20ac 15<\/p>\n<\/li>\n<\/ul>\n<p>Shipping is free for orders over \u20ac 150 within Italy.<\/p>\n<hr class=\"my-5\" \/>\n<h4 class=\"mb-4\">Delivery Times<\/h4>\n<ul>\n<li data-start=\"706\" data-end=\"738\">\n<p data-start=\"708\" data-end=\"738\"><strong data-start=\"708\" data-end=\"718\">Italy:<\/strong> 1\u20132 business days<\/p>\n<\/li>\n<li data-start=\"739\" data-end=\"772\">\n<p data-start=\"741\" data-end=\"772\"><strong data-start=\"741\" data-end=\"752\">Europe:<\/strong> 2\u20133 business days<\/p>\n<\/li>\n<\/ul>\n<p>Delivery times are indicative and do not account for potential delays due to payment authorization and\/or stock availability.<br \/>\n<strong>Disclaimer:<\/strong> While we strive to ensure timely shipments and deliveries, occasional delays may occur due to external factors.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Monochrome Gin ships orders from our Italian warehouse as soon as we receive the transaction receipt. We work closely with our shipping partner and aim to dispatch all orders placed before 11:00 AM on the same day. We operate Monday to Friday, excluding public holidays. Once your order has been processed and shipped, you will [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-661","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/monochromegin.com\/en\/wp-json\/wp\/v2\/pages\/661","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monochromegin.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/monochromegin.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/monochromegin.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/monochromegin.com\/en\/wp-json\/wp\/v2\/comments?post=661"}],"version-history":[{"count":13,"href":"https:\/\/monochromegin.com\/en\/wp-json\/wp\/v2\/pages\/661\/revisions"}],"predecessor-version":[{"id":695,"href":"https:\/\/monochromegin.com\/en\/wp-json\/wp\/v2\/pages\/661\/revisions\/695"}],"wp:attachment":[{"href":"https:\/\/monochromegin.com\/en\/wp-json\/wp\/v2\/media?parent=661"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}